What are the 8 most common customer objections and how to respond to them. Lightning round of customer role-play w fan favorite Mo Ismail. This is a fun new format we are trying out. Let us know if you want to see more like this in the comments below.
Chris – https://www.instagram.com/thechrisdo
Mo – https://www.instagram.com/moismai
00:18 – 1 – Client is debating to hire you or hire someone full time.
00:55 – 2 – An attorney who represents himself has a fool for a client. Tell me the problem. Tell me the solution. Don’t tell me both.
02:34 – 3 – Too expensive! Why are you more than everyone else?
03:18 – 4 – Client is interested, but doesn’t want to commit to a multi-month contract.
04:07 – 5 – Not ready to make a commitment, the client asks for documentation to decide later.
04:50 – 6 – The client says, “I just need a __________”.
06:02 – 7 – Client is looking for a “good deal”.
08:01 – 8 – Proof? I need proof.
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