Have to deal with a tough client scenario where they’re not willing to budge? What can you do? What should you say? Aaron, Molly and Erica try to use what they’ve learned on the show and take on a difficult client’s concerns. Watch what happens.
This is the Futur of Education— Disrupting the design education paradigm.
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00:43 What are your other concerns?
05:54 What made you reach out to us despite time differences being a major concern?
06:38 Embrace, show empathy and then pivot.
06:58 What does it mean to be a consultant?
08:22 If you want to be a consultant, you have to ask guided questions
10:09 Remove yourself, and become an advocate for the client to build rapport
10:50 If you want to gain power, give up power.
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Credits:
Executive Producer– Chris Do
Host– Chris Do
Director– Aaron Szekely
Cinematography– Aaron Szekely
Editor– Aaron Szekely
Show Open– Roy Kang
Futur Theme Music – Adam Sanborne http://www.adamsanborne.com
Annotations & SEO – Isaiah Nwukor
Typefaces: Futura, Din, Helvetica
Futur theme song— Adam Sanborne
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