DIALOG’s ‘CapCalm’ design is a mature expression of Capcom’s business – past, present and future – it reflects a considerate understanding of a creative’s needs and the psychology of contemporary workplace design. 

In May 2017, DIALOG’s Vancouver interior design team turned video game office design on its head with Capcom’s new location for its Canadian Headquarters. Capcom wanted to relocate to a more urban, transit-oriented building that would ease employees’ commutes. DIALOG and Capcom selected a 52,000 sq. ft. of raw shell space in a new mixed-use development quietly nestled in a peaceful business park along Greater Vancouver’s Sky train line in Burnaby, British Columbia.

Capcom’s new office design is a deliberate response to the maturing gaming industry, Capcom’s goals within said industry, and the end-user experience—all folded neatly within the context of Capcom’s Japanese roots.

Capcom is the developer and publisher of popular video game series such as Dead Rising, Street Fighter and Mega Man. A world-renowned video game company, Capcom has been an industry leader for over 30 years. While the company was founded and is headquartered out of Japan, its new Canadian Headquarters location pays homage to their deep-seated Japanese roots and sends a message that Capcom is reinvesting in its Canadian presence. Capcom is committed to Vancouver and attracting top talent in the area.

“We designed a new office space to show who we are and how we’re pushing forward video game development in North America, but never forgetting Capcom’s origins and its lasting position as one of the biggest video game names in the industry.”

—Bryce Cochrane, Creative Director, Capcom Game Studio Vancouver

“We’ve been in Vancouver for over ten years now and we’re investing in ourselves and in Vancouver…. if you want to come work for us, give us a call.”

—Bryce Cochrane, Creative Director, Capcom

Zen around every corner

“We are in a very fast-paced industry, and anything we can do to keep the place calmer and more focused can help our teams get our work done.”

—Bryce Cochrane, Creative Director, Capcom

Video game company office designs are typically loud and busy. DIALOG and Capcom steered away from these precedents and focused on addressing the specific needs laid out before them. Capcom wanted a refined space that offered moments of reflection, where visitors and employees could be inspired by the company’s roots, harnessed in a design that represented its future. Surprisingly, what emerged through an exercise with the client—where they worked together to determine that Capcom wanted to separate themselves from the pack—was an atypical design direction.

What’s materialized is a hyper-real Zen experience. DIALOG drew inspiration from traditional elements of Japanese design like wood, reflection ponds, origami, shoji screens and tatami mats. They extrapolated elements of these inspirations and reinterpreted them throughout the space.

Walking into the welcome area, the reception desk takes on the sharp angles of folded pieces of paper—immediately visitors are welcomed with a nod to the meditative practice of origami. Further expressing this idea are the many-faceted origami forms that fold their way through the space. This idea is expressed through furniture pieces and the angular encased meeting rooms.

“We are a Japanese company at the core and we believe that reflecting the values of our parent office is very important for us here in Canada.”

—Capcom Vancouver Employee

There is no shortage of collaboration at Capcom, so generous amounts of open space were allocated to create breakout rooms/impromptu collaborative working environments. The impetus for the custom wood-slat ceilings seen throughout the space was a tatami mat. These ceilings clearly define where the collaborative nodes are throughout the space. Each stick of wood is rotated to mimic the shapes of a traditional tatami mat. If you find yourself under a wood ceiling, you’ll find mobile whiteboard walls accompanied by soft pebble-like furniture. These are life-size interpretations of the pebbles found in the sand gardens on each floor. These gardens delineate central meeting rooms, and are an opportunity for active meditation and reflection.

“(In our old space) we had meeting spaces, but there weren’t spaces for our employees to just be and have ideas, or play a game without disturbing other employees. We were able to divide up this new space in such a way that allows everybody to do what they want and what they need to do throughout the day.”

—Capcom Vancouver Employee

Art in the workspace

DIALOG worked with Capcom’s animators to develop a two-story projection featuring one of a kind Capcom koi that gently swim in and out of a two-storey void. In that same vein, DIALOG visually connected the floors by cutting out an atrium space that would house a custom digital koi pond. A “ring-road” corridor connects employees to the different points of discovery throughout the space. Along this walk you’ll find a curated selection of Capcom’s intellectual property. Life-size figurines and hand sketches stand out against the space’s refined and elegant palette.

Tech is growing up

Capcom Vancouver has a grown-up outlook on the gaming world. The business of play is a serious one. It’s not just about gaming anymore. DIALOG and Capcom looked above and beyond the usual video game office spaces that are typically loud and busy. Capcom took the road less travelled. They wanted a refined space that offered moments of reflection, where visitors and employees could be inspired by the company’s roots, harnessed in a design that represented their future. The new design execution breathes relaxation into the minds of employees, alleviating stress by offering relief from the over-stimuli found in typical video game office designs.

Design Features 

• Origami Rooms: These meeting room façades resemble hand-folded boxes. They offer moments for quiet communal collaboration.

• Collab Rooms: Small gaming rooms where employees can awaken their minds by meditating over a game or two.

• Gallery Walk: A “ring-road” corridor connects employees to the different points of discovery throughout the space. Along this walk you’ll find a curated selection of Capcom’s intellectual property. Life-size figurines stand out against the space’s refined and elegant palette.

• Origami Folds: A design theme that threads throughout and unifies the space, the expression of the art of origami manifests in functional pieces. Side tables, the reception desk and meeting room facades pay homage to the tradition.

• Tatami Ceiling: An elegant tatami inspired ceiling redefines the pre-existing exposed and industrial ceiling of the entrance and adjacent meeting rooms.

• Zen Gardens: Sand gardens encircle meeting rooms, metaphorically segregating them from the rest of the office; travelling over stones to enter them, one leaves previous thoughts and work “in the office” to step into a new arena in one’s mind for collaborative creativity. Elements of the Zen gardens extend into breakout meeting areas, where the seating was specifically chosen to look like enlarged pebbles.

About Capcom

Capcom is a leading worldwide developer, publisher and distributor of interactive entertainment for game consoles, PCs, handheld and wireless devices. Founded in 1983, the company has created hundreds of games including groundbreaking franchises Resident Evil®, Street Fighter®, Monster Hunter™, Ace Attorney®, Mega Man® and Devil May Cry®. Capcom maintains operations in the U.S., Canada, U.K., France, Germany, Tokyo, Taiwan, Hong Kong and Korea, with corporate headquarters located in Osaka, Japan.  More information about Capcom and its products can be found at www.capcom.com or www.capcom-unity.com.

About Capcom Vancouver

Capcom Game Studio Vancouver, Inc. (formerly Blue Castle Games), more commonly known as Capcom Vancouver, is a video game developer owned by Capcom. As Blue Castle Games, the company was the creator of several successful baseball sports video games, including The Bigs, MLB Front Office Manager and The Bigs 2. They have also developed for the Dead Rising series. Blue Castle Games was acquired by Capcom after the release of Dead Rising 2, and renamed Capcom Vancouver.

The company was formed on July 4, 2005 in Burnaby, British Columbia, Canada by three core founders with 35 years of combined video game experience. Starting with only 12 staff and one game, the company has grown to 170 people with three3 shipped titles. In February 2008, Blue Castle Games won the award for Best New Video Game Company at the 2008 Elan Awards for The Bigs, in a tie with another local Vancouver company. A wide number of developers in Capcom Vancouver were formerly from EA Games Canada.

Capcom Vancouver recently moved into a Mixed-Use facility in the booming city of Burnaby, part of Greater Vancouver. Burnaby is home to EA Games and multiple production houses. Capcom Vancouver’s new location was chosen specifically for its access to transit, easing employee commutes.

DIALOG Company Backgrounder

DIALOG illustrates the belief that all great projects start with an understanding of their clients’ culture, context and community to deliver on-brand designs. Their “Made in Canada” attitude reflects their vision that design should be meaningful and improve the well-being of communities, including where we work, live, learn and play.  DIALOG’s signature trademark is that every project has a unique story and no two stories should ever be designed the same.

Established in 1960, DIALOG is an integrated, multi-disciplinary design firm made up of architects, engineers, interior designers, urban planners and landscape architects. With studios located in San Francisco, Vancouver, Toronto, Calgary and Edmonton. Their ability to draw innovation from multiple sectors and apply it to an ever-changing world of design has set them apart from their competitors.

DIALOG goes beyond the surface. Healing patients with fewer staff; improving passenger experiences while reducing airport carbon footprints; and revitalizing abandoned urban neighbourhoods; their interdisciplinary approach to design embraces complex challenges that affect businesses on a visual, environmental and emotional level. DIALOG brings a holistic understanding of health and wellness to the design process encompassing a state of complete physical, mental and social well-being.

As an organization, collaboration is in their DNA. In 2014, DIALOG was recognized as one of “Canada’s Top 100 Employees” and was listed Achievers “50 Most Engaged Workplaces in Canada of 2013,” which recognizes top employers that display leadership and innovation in engaging employees and making their workplaces more productive.

DIALOG has received numerous awards and recognition for their work and was named one of Interior Design Magazine’s ’Top 100 Giants for 2015’. Most recently, DIALOG Vancouver’s interior design team was awarded “Best Tenant Improvement” during NAIOP and Business in Vancouver’s Commercial Real Estate Awards, which recognizes excellence in the commercial real estate industry within the Metro Vancouver area. Additional awards include EnRoute Magazine’s “Hotel Design Award” for the Emblem Hotel in Prague and the “Canadian Consulting Engineering Award of Excellence” for the Edmonton International Airport Combined Office and Control Tower. Honourable mentions include the Calgary Mayor’s Urban Design Awards “Great City, Great Design” for the Telus SPARK tower, which was also awarded Alberta Construction Magazine’s “Top Industrial Projects”, and Canadian Architect’s “2015 Awards of Excellence” honoured both the Calgary Central Library and Vancouver House projects. www.dialogdesign.ca