How involved should your clients be in your projects? How do you manage client feedback? What happens when clients give you conflicting or confusing notes? What happens when a client misses a deadline? How do you post to the client? How do you say no to free work?
In this video, Ben and Matthew go in depth into the project management process we use at Blind, as it relates to client management.
The keys to successful client relationships are two things:
1. Transparency
2. Context
When you have these two things, you’ll be able to clearly navigate your projects. This will keep your clients on track and focused. Keeping you on budget, on schedule, and happy throughout the process.
If you’re interested in learning all about our system, check out our Practical Project Management Course: http://bit.ly/2I9uuPA
0:00 – How involved should the client be in project management?
0:18 –You sell your process
0:40 – You control the process
0:52 – Project Overview
1:09 – How to post to client
1:30 – The decision tree
2:20 – Give clients limited feedback time
2:46 – What happens when clients miss a deadline?
3:50 – Be flexible with projects
4:20 – Don’t give free work
5:03 – How do you manage different client opinions?
6:00 – How to give recommendations
6:40 – Prioritize the direction moving forward
#ProjectManagement #HowTo #ManagingClients #TheFutur
#MatthewEncina #ChrisDo #MrBenBurns
===
👉Subscribe: https://goo.gl/F2AEbk
👉See our Academy Channel: https://goo.gl/vB9zoP
Want a deeper dive? Typography, Lettering, Sales & Marketing, Social Media and The Business of Design courses available here:
https://goo.gl/bRt5qd
—
Love the content? Become a sustaining member for $5/mo today.
https://goo.gl/nwekfL
BOOKLIST –
Essential Reading for Creative Professionals: http://bit.ly/2UtftOb
Essential Design Books: http://bit.ly/2UtftOb
Kits & Proposals:
https://goo.gl/mSjuWQ
Visit our website:
https://www.thefutur.com
FREE resources:
https://goo.gl/Qh6gHr
Mandarin (Chinese) Subtitles on UiiUii
https://uiiiuiii.com/?s=the+futur
—
We love getting your letters. Send it here:
The Futur
c/o Chris Do
1702 Olympic Blvd.
Santa Monica, CA 90404
USA
—
OUR AFFILIATE LINKS
Webflow: http://bit.ly/2EbET9l
Retro Supply Co.: http://bit.ly/2GW8gzR
Skillshare: https://goo.gl/YCo2uT
Amazon: http://bit.ly/thefuturishere
Creative Market: https://goo.gl/g4jlTE
Design Cuts: http://bit.ly/2GSsAR3
Epidemic Sound: https://bit.ly/2T647tR
Bring Your Own Laptop Tutorials: byol.me/thefutur
By making a purchase through any of our affiliate links, we receive a very small commission at no extra cost to you. This helps us on our mission to provide quality education to you. Thank you.
—
🎙 Futur Podcast: https://thefutur.com/podcast/
✍️ Futur Blog: https://thefutur.com/blog/
—
Host– Chris Do
Content Director– Matthew Encina
Cinematography– Aaron Szekely, Mark Contreras, Ricky Lucas
Live Editor– Jona Garcia
Editor– Stewart Schuster, Mark Contreras, Aaron Szekely, Ricky Lucas, Jona Garcia
Social Team: Elle Money, Alex Burlui
Futur Theme Music – Adam Sanborne http://www.adamsanborne.com
Typefaces: Futura, DIN, Helvetica Neue, Calibre, Knockout
Futur theme song— Adam Sanborne
source