Dealing With Negative Feedback – Whiteboard Session

How do you deal with negative feedback? How do you receive and give criticism without judgement? How do you change your beliefs, actions, and results?

In this whiteboard session, Chris shares how to deal with feedback. He shares how you can give better feedback using non violent language. He breaks down the essence of what criticism really is and how you can only take things that are helpful from feedback. Chris also shares the different types of feedback and a structure on how to give the best feedback possible.

Dr. Marshall Rosenberg Workshop –

00:00 – Start
01:49 – The history of the company
03:00 – A story of Chris’ old executive producer
05:04 – Intrinsic vs. Extrinsic motivation
9:13 – Your Inner Critical Voice
11:17 – Fears from Creating Content
17:25 – criticism = observation + judgement
20:00 – stories and meaning
25:22 – Matthew Essam’s belief, action, result
33:47- good feedback is rare. Why?
44:02 – the different types of feedback
47:33 – why Feedback is good/desirable
51:39 – how chris is able to give good feedback
52:55 – how you can speak in a way that doesn’t feel violent
1:01:00 – how to process feedback
1:06:00 – How To Give Feedback
1:13:00 – 4 things to do when giving feedback*
1:19:00 – the key takeaways
1:24:00 – how to strip a question for receiving the question’s intentions

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Host: Chris Do
Producers: Mark Contreras / Jona Garcia
Cinematographers/Editors: Stewart Schuster, Ricky Lucas, Jona Garcia
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